Frequently asked questions
All sales of digital products are final. Because of the nature of instant access, we are unable to offer refunds or exchanges once your purchase is complete.
Yes. Most services, including coaching and workshops, can be delivered virtually, while retreats may be onsite or hybrid.
Email us at hello@purelyessencehub.com and a member of our team will respond within 24–48 hours.
Each session combines reflection, practical strategy, and “Trailblazer Actions” to move you forward with clarity and courage. You’ll leave with both inspiration and concrete next steps.
Absolutely. We create tailored experiences for individuals, groups, and organizations. During your consultation, we’ll co-design a plan that fits your goals.
Not at all. Purely Essence is for every trailblazer—teen moms, young adults, professionals, individuals in transition, and leaders alike. Our offerings are inclusive and designed to meet you where you are.
We believe in clarity and fairness.
Digital Products: All sales final.
Books: Returns accepted unopened within 14 days (excluding shipping).
1:1 Coaching: Cancel or reschedule with at least 24 hours’ notice. Sessions canceled with less notice are forfeited.
Group Sessions: Cancel small groups (up to 5) with 48 hours’ notice; larger groups (6+) with 72 hours’ notice. Late cancellations are forfeited.
Programs: Cancel 7+ days before start for 50% refund or credit; no refunds once started.
Workshops & Retreats: Deposits are non-refundable. Balances are refundable up to 15+ days before the event. If Purely Essence cancels, you’ll receive a full refund or transfer credit.
For full details, visit our Refund & Cancellation Policy page.
Life happens, and we honor that. If Purely Essence cancels due to unforeseen circumstances, you will receive a full refund or the option to transfer your credit to another session or event. If you must cancel due to an emergency, please contact us as soon as possible so we can explore the best resolution within our policy.
Deposits are non-refundable. Balances are refundable up to 15+ days before the event. If Purely Essence cancels, participants receive a full refund or transfer credit
· Group Sessions: Cancel small groups (up to 5) with at least 48 hours’ notice; larger groups (6+) require 72 hours’ notice. Late cancellations are forfeited.
· Programs: Cancel 7+ days before the start for a 50% refund or full credit. No refunds once the program begins.
All book purchases from Purely Essence are final sale and cannot be returned or refunded.
Sessions may be canceled or rescheduled with at least 24 hours’ notice. Sessions canceled with less than 24 hours’ notice are forfeited. Booster sessions follow the same policy.
Yes. Most of our coaching, workshops, and programs are available virtually, with select retreats and experiences offered onsite.
We offer coaching, workshops, retreats, programs, and books designed for trailblazers at every stage—whether you’re navigating a new beginning, building resilience, or leading others.
You can book directly through our [Booking Page]. Select your service, choose a time that works best, and you’ll receive a confirmation email with details.
No. Purely Essence is for every trailblazer—from young adults to professionals, individuals in transition, and leaders seeking growth.
Absolutely. We design tailored experiences for individuals, small groups, or organizations to meet unique goals.
